Last updated: 6 August 2026.
Who is responsible for your information?
Bains Watts Ltd is the data controller for personal information handled through this website and during enquiries about our services. You can contact Peter Watson at peter@bainswatts.co.uk, on 0800 774 7281, after office hours on 07900 430090, or through the details on the contact page.
Information we may receive
This website does not contain an online enquiry form. If you telephone or email, you choose what information to provide. This may include your name, contact details, practice details, buying or selling criteria, and information needed to discuss a valuation, transaction or related service.
Why we use it
Information is used to respond to enquiries, arrange conversations, understand your requirements, provide requested services, maintain necessary business records, and meet legal or professional obligations. Depending on the circumstances, the lawful basis will normally be taking steps at your request before entering a contract, performing a contract, complying with a legal obligation, or the legitimate interests of running and protecting the business and responding to genuine enquiries.
Sharing and international services
Personal information is not sold. It may be shared only where necessary with service providers, professional advisers, parties involved in a proposed transaction with appropriate confidentiality safeguards, or public authorities where the law requires it. The booking link on this website opens a third-party appointment service. Information you enter there is also handled under that provider’s own privacy terms and safeguards, which may include processing outside the UK.
How long information is kept
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, including the length of an enquiry or client relationship and any period needed for legal, regulatory, tax, accounting or dispute-resolution requirements. Information that is no longer needed is deleted or securely disposed of.
Your rights
Depending on the circumstances, you may ask for access to your personal information, correction of inaccurate information, erasure, restriction, portability, or object to certain uses. Where processing relies on consent, you may withdraw it. There is no solely automated decision-making or profiling through this website.
To exercise a right, email peter@bainswatts.co.uk. You may also raise a concern with the UK Information Commissioner’s Office at ico.org.uk.
Cookies and technical logs
The current website does not set advertising or analytics cookies. The IONOS hosting service may create limited technical server logs needed to deliver and protect the site. If optional analytics or other non-essential cookies are added later, this notice and the site’s consent controls should be updated before they are enabled.
Updates
This notice may be updated when the website, services or legal requirements change. The latest version will remain available at this address.